Luxe Claw (“we”, “us”, or “our”) operates the website located at luxeclaw.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

By accessing or using our website, you consent to our collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

Personal Identification Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. This includes:

  • Personal Information: When making a purchase or attempting to make a purchase through the Site, we collect the following personal information:
    • Name
    • Shipping and billing address
    • Payment information (including credit card numbers)
    • Email address
    • Phone number

Automatically Collected Information

We also collect information automatically when you visit our site, such as:

  • Device Information: Including your IP address, browser type, and operating system.
  • Browsing Information: Such as referring URLs, your activity on our website, and how long you stay on certain pages.
  • Cookies: Data files that are placed on your device and often include an anonymous unique identifier. You can read more about cookies in Section 6.

2. How We Use Your Information

We use your personal information to provide and improve our services. This includes:

  • Order Fulfillment: To process your transactions and ship your orders.
  • Communication: To contact you about your order, or provide customer support when needed.
  • Marketing: With your permission, we may send you marketing emails regarding our new products, services, or promotions.
  • Site Improvement: To understand how you navigate the site and improve the website experience.

3. Sharing Your Information

We share your personal information with third parties to help us provide our services to you. For example:

  • Service Providers: We use third-party service providers, such as payment processors and shipping companies, to process payments and fulfill orders.
  • Hosting Providers: Our store is hosted on LNDJITAL, which provides us with the e-commerce platform to operate our business.
  • Legal Requirements: We may share your information to comply with applicable laws and regulations or to protect our rights.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Data Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you request us to delete this information. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate personal data.
  • Request deletion of your personal data.
  • Object to the processing of your data or restrict certain uses.

To exercise these rights, please contact us at luxeclaw@gmail.com.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our Site. Cookies are small text files stored on your device that help us track usage and improve the website’s functionality. We use:

  • Essential Cookies: Required for basic site functionality.
  • Analytical Cookies: To understand user behavior and improve our services.
  • Marketing Cookies: To track the effectiveness of our marketing campaigns.

You can control or delete cookies via your browser settings. However, disabling cookies may limit some features of the Site.

7. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

All payment information is encrypted during transmission using Secure Socket Layer (SSL) technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external websites. Once you leave our site, we encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Your continued use of the website following any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Luxe Claw
120 Rue Camille Groult, 94400 Vitry sur Seine, France
Email: luxeclaw@gmail.com
VAT Number: FR35893403311