At Luxe Claw, we strive to provide high-quality products and a great shopping experience. Please review our refund and return policy carefully as it outlines the terms and conditions regarding the finality of sales, damages, issues, and cancellations.

NO RETURN OR EXCHANGE POLICY

Please note that all sales are final. We do not offer returns or exchanges on any of our products. This policy ensures that each product is uniquely tailored to our customers’ needs with the highest standards of quality and hygiene.

📦 Damages & Issues

We take great care in packaging and shipping our products to you. However, if you experience any of the following issues, please contact us immediately at luxeclaw@gmail.com:

🔹 Your item arrives defective or damaged

🔹 You receive the wrong item

💡 What to Do:

To assist you quickly, please inspect your order upon delivery and reach out as soon as possible. When emailing us, include:
✅ Your order number
✅ Photos of the damaged or incorrect item
✅ A brief description of the issue

We will evaluate the situation and work with you to make it right.

REFUND

🔹 Order Cancellations:

If you need to cancel an order that has not been processed yet, please contact us immediately at 📩 luxeclaw@gmail.com. Once confirmed, you will be automatically refunded to your original payment method within 2 business days.

⚠️ Please note: It may take additional time for your bank or credit card company to process and post the refund to your account.

💡 How to Request a Refund:

For eligible refunds related to order cancellations, email us at 📩 luxeclaw@gmail.com with:
✅ Your order number
✅ The reason for cancellation

💸 Processing Refunds:

Once processed, a credit will automatically be applied to your original payment method. Please allow time for your bank or credit card provider to reflect the refund. ⏳

💬 Need Assistance?

If you have any questions or need further assistance regarding our Refund Policy, feel free to reach out to us!

📩 Email: luxeclaw@gmail.com
We are here to help and ensure you have a positive experience with Luxe Claw.

Thank you for choosing Luxe Claw! 💖 Your satisfaction is our top priority.