At Luxe Claw, we’re thrilled to bring a touch of elegance to your fingertips, crafted with love right here in France!  We want your shopping experience to be as delightful as our products, so here’s everything you need to know about getting your fabulous nails delivered to you.

⏳ Order Processing Time

  • Creating Your Nails (1-4 Business Days): We handcraft each set of Luxe Claw nails with care and precision. This process takes 1-4 business days to ensure you receive the highest quality product.
  • In a Hurry? If you need your nails sooner, just let us know! Reach out via the chat button on our website, and we’ll do our best to speed things up for you.

📦 Delivery Times by Region

📍 France: Once your nails are ready, they’ll be at your doorstep in 2-3 business days.

📍 European Union: Delivery times vary by country, but you can generally expect your order within 2-6 business days.

📍 United Kingdom: Your Luxe Claw nails should arrive in 5-8 business days.

📍 United States & Canada: Anticipate delivery in 5-8 business days.

📍 Worldwide (Other Countries): For our international friends, delivery usually takes 8-15 business days.

⚠️ Please note: All delivery times are estimates and refer to business days. Actual delivery times may vary due to customs or local postal services.

🚀 Express Shipping Options

Need your nails super fast? We offer express shipping upgrades for an additional fee, tailored to your location:

🔹 Express Shipping Domestic (France): Receive your order within 1-2 business days after it’s shipped!

🔹 Express Shipping Europe (EU): Get your nails delivered in 2-4 business days, depending on your country.

🔹 Express Shipping Worldwide : For our friends in the USA, Canada, and other countries, enjoy expedited delivery in 2-3 business days.

🛒 Simply select the appropriate Express Shipping option during checkout based on your location:
✅ Express Shipping Domestic for France
✅ Express Shipping Europe for EU countries
✅ Express Shipping Worldwide for the USA, Canada, and other international destinations

💬 Need help choosing the best shipping option? Just reach out via the chat button on our website—we’re happy to assist!

🎨 Custom Orders

We love creativity as much as you do! If you’re ordering a custom design:

Creativity Takes Time: Custom orders might take a little longer than standard ones because we want to get every detail just right for you.

Stay Updated: We’ll keep you informed every step of the way so you know exactly when to expect your unique nails.

🌍 International Orders: Taxes, Duties & Customs Charges

Bringing Luxe Claw to the world means navigating international shipping regulations. Here’s what you need to know:

🔸 Additional Charges: Some countries may impose taxes, duties, or customs fees on your package.

🔸 Your Responsibility: These fees aren’t included in our prices or shipping costs and are the customer’s responsibility.

🔸 Check Ahead: We recommend contacting your local customs office to find out what charges might apply.

⚠️ Important Note: If you choose to refuse delivery due to customs fees, you’ll be responsible for:
❌ The original shipping costs
❌ Any customs charges
❌ The cost of returning the package to us
Unfortunately, we cannot provide refunds in these cases.

💬 We’re Here to Help!

Got questions or need assistance? We’re just a click away!

🔹 Chat with Us: 💬 Click the chat button at the bottom right of our website, and we’ll be happy to assist you with anything you need.

🔹 Customer Happiness is Our Priority: Your satisfaction means the world to us, and we’re committed to making your Luxe Claw experience absolutely fabulous.

Thank you for choosing Luxe Claw! We can’t wait to see how you rock your new nails.